About Us
Your trusted contact service
Family F.I.R.M is dedicated to strengthening family connections through our comprehensive contact services. Family F.I.R.M is proud to serve families throughout Worcester, Malvern and across Worcestershire.
About us
Your trusted contact service
Family F.I.R.M is dedicated to strengthening family connections through our comprehensive contact services. We specialise in supervised and supported contact, handover services, and virtual contact to ensure that every family member feels secure and valued. Our experienced team is committed to creating a safe environment for all involved, nurturing relationships that matter most.

Accredited & Trusted
Enhanced NACCC Accreditation
Family F.I.R.M holds Enhanced Accreditation from the National Association of Child Contact Centres (NACCC) — the UK body that sets and safeguards the standards for child contact services. It means our centre has been independently assessed against rigorous safeguarding, safety and quality standards, giving families, professionals and the courts confidence that every child is in safe, caring hands.
